Senior Technical Services Engineer
MongoDB · Mexico City
- Level
- Senior
- Type
- full-time
- Mode
- On-site / hybrid
- Posted
- 2026-10-06
- Team
- Technical Support AMER
Role description
We are building a new Technical Services capability in Mexico to support a platform that helps customers build, deploy, and operate AI applications using MongoDB. This is an early hire on a growing team, and you will have the opportunity to help shape how we support customers, collaborate with Engineering and Product, and build the team’s technical practices from the start. The platform brings together AI application workflows, orchestration, model and tool integrations, cloud infrastructure, data services, and observability. The support team will work across these layers to help customers troubleshoot complex issues and operate their applications successfully.…
Technologies named in the posting
How Rolefit scores this role
- Stack overlap (50%). Every technology named in the posting is compared with your selected stack, weighted by how rare it is across the whole index — a niche match counts for more than Docker.
- Seniority fit (16%). The level in the posting is compared with the level assessed from your years and depth.
- Title alignment (16%). Whether the role is actually pitched at your field rather than adjacent to it.
- Freshness and filters (18%). Newer postings, your work type and your target region all move the score.
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