Premium Support Engineer (London, Weekend)
Replit · London Office
- Level
- Not stated
- Type
- full-time
- Mode
- On-site / hybrid
- Posted
- 2026-09-08
- Team
- User Operations, Support Delivery
Role description
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving.…
Technologies named in the posting
How Rolefit scores this role
- Stack overlap (50%). Every technology named in the posting is compared with your selected stack, weighted by how rare it is across the whole index — a niche match counts for more than Docker.
- Seniority fit (16%). The level in the posting is compared with the level assessed from your years and depth.
- Title alignment (16%). Whether the role is actually pitched at your field rather than adjacent to it.
- Freshness and filters (18%). Newer postings, your work type and your target region all move the score.
The score you see on a shortlist is specific to you — the same posting scores differently for a different stack. Run the assessment once and this role either makes your top 30 or it does not.
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