ServiceNow / API Engineer – ITSM Operations
NetImpact Strategies · United States
- Level
- Mid-level
- Type
- full-time
- Mode
- Remote-friendly
- Posted
- 2026-10-23
- Compensation
- USD 100k–140k
- Team
- ServiceNow Engineer
Role description
Job Description NetImpact Strategies has an opportunity for a ServiceNow / API Engineer – ITSM Operations to maintain and improve ServiceNow workflows that support reliable federal IT service operations as part of a multidisciplinary team supporting a federal customer. The mid-to-senior engineer collaborates with operational and technical partners to deliver dependable services and measurable user outcomes; this position is remote. Responsibilities Configure and support approved incident, request, problem, knowledge, change, and service catalog workflows. Maintain assignment routing, case ownership, escalation logic, operational dashboards, and service records.…
Technologies named in the posting
How Rolefit scores this role
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- Title alignment (16%). Whether the role is actually pitched at your field rather than adjacent to it.
- Freshness and filters (18%). Newer postings, your work type and your target region all move the score.
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