ROLEFIT

Manager, Senior Support Engineering

Openai · Dublin, Ireland

Level
Lead
Type
full-time
Mode
On-site / hybrid
Posted
2026-08-28
Team
User Operations, User Operations

Role description

About the Team The Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.…

Technologies named in the posting

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  • Stack overlap (50%). Every technology named in the posting is compared with your selected stack, weighted by how rare it is across the whole index — a niche match counts for more than Docker.
  • Seniority fit (16%). The level in the posting is compared with the level assessed from your years and depth.
  • Title alignment (16%). Whether the role is actually pitched at your field rather than adjacent to it.
  • Freshness and filters (18%). Newer postings, your work type and your target region all move the score.

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