AI Support Engineer - Toronto (Weekend Shift)
Openai · Ontario - Remote
- Level
- Not stated
- Type
- full-time
- Mode
- Remote-friendly
- Posted
- 2026-09-28
- Team
- User Operations, Support Delivery
Role description
About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.…
Technologies named in the posting
How Rolefit scores this role
- Stack overlap (50%). Every technology named in the posting is compared with your selected stack, weighted by how rare it is across the whole index — a niche match counts for more than Docker.
- Seniority fit (16%). The level in the posting is compared with the level assessed from your years and depth.
- Title alignment (16%). Whether the role is actually pitched at your field rather than adjacent to it.
- Freshness and filters (18%). Newer postings, your work type and your target region all move the score.
The score you see on a shortlist is specific to you — the same posting scores differently for a different stack. Run the assessment once and this role either makes your top 30 or it does not.
Build my shortlistSimilar roles
- Enterprise Security Engineer, Vulnerability Management
Openai · San Francisco · US - Remote · $347K – $445K • Offers Equity
Vulnerability managementOpenAI APIPrompt engineeringAutomation scriptingremote11d agoApply ↗ - Dedicated Support Engineer - Toronto
Openai · Ontario - Remote
OpenAI APIObservabilityAutomation scriptingremote1mo agoApply ↗ - Security Program Manager
Openai · US - Remote · New York City · $129.6K – $310K • Offers Equity • Multiple Ranges
OpenAI APIAutomation scriptingComplianceremote1mo agoApply ↗ - Senior Support Engineer - Toronto
Openai · Ontario - Remote · CA$261K – CA$290K • Offers Equity
ObservabilityOpenAI APIAutomation scriptingSystem designremote2mo agoApply ↗ - AI Support Engineer - Toronto
Openai · Ontario - Remote · CA$200K – CA$290K • Offers Equity
OpenAI APIAutomation scriptingremote2mo agoApply ↗ - IT Systems Engineer
Openai · San Francisco · $187K – $266K • Offers Equity
Google CloudObservabilityInfrastructure as CodeTerraform3d agoApply ↗
Your turn
See the 30 roles that actually fit your stack.
Three steps, no account, no CV upload. Every match opens with its score breakdown and a cover letter written for it.